FAQ's
1. WHAT DOES RINCERO SHOP SELL?
We specialize in carefully curated pre-owned cameras and stylish bags, ensuring each item finds new life with a responsible owner. Every product is inspected for quality before being listed.
2. ARE THE ITEMS AUTHENTIC AND IN GOOD CONDITION?
Yes! All our items are 100% authentic and pre-loved. We thoroughly inspect every camera and bag for functionality and condition before offering them for sale.
3. DO YOU OFFER RETURNS OR REFUNDS?
Yes, we offer a 7-day return policy. If you're not satisfied with your purchase, please reach out to us at muralidharansethuraman52@gmail.com within 7 days of delivery. For more details, refer to our Refund & Return Policy.
4. HOW LONG DOES SHIPPING TAKE?
Orders are processed within 1–3 business days. Shipping times vary depending on your location, but most US orders arrive within 5–7 business days. International shipping times may vary.
5. DO YOU SHIP INTERNATIONALLY?
Yes, we do! We offer international shipping to most countries. Shipping fees and delivery times depend on the destination.
6. HOW DO I TRACK MY ORDER?
Once your order ships, you will receive an email with tracking information. If you haven’t received it, feel free to contact us with your order number.
7. CAN I CANCEL OR CHANGE MY ORDER?
If your order hasn’t been shipped yet, we’ll do our best to accommodate any changes. Please contact us as soon as possible at +1 (206) 322-6613 or via email.
8. HOW ARE YOUR ITEMS CLEANED OR PREPARED FOR RESALE?
Each item is professionally cleaned, checked, and restored (if necessary) before being listed. We take pride in offering quality products that are ready for their next adventure.
9. DO YOU ACCEPT DONATIONS OR TRADE-INS?
Not at the moment, but we’re working on launching a trade-in program soon. Stay tuned!